Shipping policy

Free standard shipping on all orders to Australia and New Zealand.

Shipping & Delivery

Handling time: We pack orders by hand in Melbourne and dispatch within 0–1 business days. Transit time varies by location - see options below.

Shipping options (Australia)

Standard (tracked, 2 - 10 working days): FREE Express (tracked, 2 - 6 working days): $15.00 AUD

Shipping options (New Zealand)

Standard International (tracked, 2 - 10 working days): FREE Express International (tracked, 2 - 6 working days): $30.00 AUD

Carriers & tracking

All orders are shipped via Australia Post with end-to-end tracking. Total delivery times (processing + shipping) are typically 2 - 10 working days depending on location and shipping method selected. Delivery times are estimates; remote/regional areas may take a little longer. International orders may experience delays due to customs clearance.

Addresses & delivery issues

Please check your address at checkout. If an address is incorrect or a delivery is returned, re-delivery charges may apply.

Taxes

All prices are in AUD and include GST (10%)

Jewel Radiance | hello@jewelradiance.store

Returns Address
Unit 10/62-68 Garden Drive
Tullamarine VIC 3043, Australia

Registered Business Address
2 The Link, Taylors Hill VIC 3037, Australia
ABN: 32 068 436 944