Shipping policy

Shipping & Delivery

Processing time: We pack orders by hand in Melbourne and dispatch within 0 - 2 working days. You'll receive a tracking email as soon as your parcel ships.

Shipping options (Australia)

Standard (tracked, 2 - 10 working days): FREE Express (tracked, 2 - 6 working days): $15.00 AUD

Shipping options (New Zealand)

Standard International (tracked, 2 - 10 working days): FREE Express International (tracked, 2 - 6 working days): $30.00 AUD

Carriers & tracking

All orders are shipped via Australia Post with end-to-end tracking. Total delivery times (processing + shipping) are typically 2 - 10 working days depending on location and shipping method selected. Delivery times are estimates; remote/regional areas may take a little longer. International orders may experience delays due to customs clearance.

Addresses & delivery issues

Please check your address at checkout. If an address is incorrect or a delivery is returned, re-delivery charges may apply.

Taxes

All prices are in AUD and include GST.