Shipping & Delivery
Shipping & Delivery
Processing time
- We pack orders by hand in Melbourne and dispatch within 0–1 business day.
- You’ll receive a tracking email as soon as your parcel ships.
Shipping options (Australia)
- Standard: $10 for orders under $75 (2–8 business days)
- Standard: FREE for orders $75+ (2–8 business days)
- Express: $15 (1–4 business days)
Carriers & tracking
- Orders are delivered by reputable Australian carriers with end-to-end tracking.
- Delivery times are estimates; remote/regional areas may take a little longer.
Addresses & delivery issues
- Please check your address at checkout. If an address is incorrect or a delivery is returned, re-delivery charges may apply.
International shipping
- We currently ship within Australia only.
Taxes
- All prices are in AUD and include GST.
Contact us:
Email: hello@jewelradiance.store
Customer care (email support only): Mon—Fri, 10:00—18:00 (Melbourne time) — replies within 1 business day
Postal address (no walk-ins): Suite e6d8c872-c7c2-4d24-9648-6f1f7f330a1e
Unit 10/62—68 Garden Dr Tullamarine VIC 3043
ABN: 32 068 436 944
Last updated: 2nd November 2025