Contact

Get in Touch

We’re a small Melbourne-based studio and we pack every order by hand in Tullamarine, VIC.

Questions about a piece, shipping timing, or a gift for someone special? Send us a message –

We’re a small studio – we reply personally within one business day (Mon–Fri, Melbourne time).

Contact us:

Email: hello@jewelradiance.store

Customer care (email support only): 

Mon—Fri, 10:00—18:00 (Melbourne time) — replies within 1 business day

Postal address (no walk-ins):

Suite e6d8c872-c7c2-4d24-9648-6f1f7f330a1e
Unit 10/62-68 Garden Dr, Tullamarine VIC 3043

ABN: 32 068 436 944

Shipping & Holiday Periods

Our online store is always open.
In-stock items normally dispatch within 1 business day.
During public holidays and the Christmas period, postal delays can occur – we’ll always let you know if there’s a hold-up.

What We Can Help With

• Product questions (materials, sizing, care)
• Gift / “which one should I choose?” recommendations
• Order status & tracking
• Returns & exchanges
• Bridal party / group jewellery requests
• Urgent gifts (need it by a certain date)

Send Us a Message

Fill out the form below and tell us how we can help.
If you’re buying for a special date (birthday, wedding, hospital visit, etc.), let us know the date you need it by so we can try to prioritise packing.